FAQs

Click on Create an Account at the top of our website and follow the steps to create your account.

Visit myaccount.ingramspark.com enter the email address you use to access your account. Click Forgot Your Password to reset your password. If you are unable to self-service, please email our support team to receive a temporary password. For security purposes, the request must come from the email address associated with your account.

There is no cost to create an account or set up a new book. Use our calculators to see what it will cost to print your book and how much you can earn on each book sale. View our pricing and services guide to see a detailed listing of all our products.

You’ll need files for both your book’s cover and your book’s interior files.
If you intend to distribute your book, you’ll need an ISBN for each format of your book.
If you don’t intend to distribute your book, we can assign a SKU to your book for printing purposes only. When setting up your book, select Click here if you would like a non-distributable SKU to be assigned to this title.

For authors and publishers based in the United States, there are three options for acquiring an ISBN.

1. Purchase an ISBN to own directly via Bowker
2. Purchase an ISBN to own directly from your IngramSpark account while setting up your book at a discounted rate ($85).
3. Receive a free ISBN, non-transferable and owned by IngramSpark. You can get this while setting up your book in your account.

For authors and publishers based outside the United States, we encourage you to own your own ISBN. Purchase your IBSN in:

• Australia via Thorpe-Bowker
• United Kingdom via Neilsen
• India via Raja Rammohan Roy

Visit the International ISBN Agency to see a full list of ISBN distributors.

We do not currently offer editing, typesetting, or design services, but you can use our free book-building tool to create print-ready files and ebooks. You can also review a list of trusted experts who offer discounts on design services to IngramSpark authors.

Here are a few helpful resources if you need a reference for creating print-ready files:

• File Requirement for Print Books
• File Requirement for Ebooks
• IngramSpark File Creation Guide

If you own your ISBN, you can set up your print book on your IngramSpark account and sell it through our global distribution network. We are not exclusive, so you can also choose to use other book printers, distributors, and fulfillment services if you’d like.

If you choose to publish your print book directly with KDP, just be sure not to select their Expanded Distribution program..

When you enable your book for wholesale distribution, it will be made available for purchase through our network of bookstores, libraries, online retailers, etc.

When you enable your book for distribution, IngramSpark sends a metadata feed to our network of retailers and libraries. Buyers at those stores and libraries can then order your book via Ingram’s book ordering system.

Once you enable your book for distribution, it can take between 2 to 6 weeks for your book to appear on retailer websites and internal ordering systems. This timeline can be shorter or longer depending on the retailer and time of year.

Historically, publishers give booksellers the right to return unsold copies of books. You have the choice whether or not you’d like your books to be returnable.

Click the Orders tab in your account, select the book(s) you would like to order, and proceed by following the on-screen prompts.

Only you as the publisher can order books directly from IngramSpark. Your readers will need to order books through a retailer, bookstore, or directly from you.

Check out our Share & Sell FAQs page.